Good company going through a rough patch. - Senior Center Manager FedEx Office Employee Review

3.0
Nov 6, 2012
Recommend
CEO approval
Business Outlook

Pros

Great people and customers, a different story to hear every day, very diverse, many locations to work at, good opportunity for advancement, excellent benefits package for full-time employees, okay benefits for part-time employees, strong backing from parent corporation (FedEx Corp).

Cons

Micro-management is setting in from COO on down, company moving toward cookie-cutter fast-food mentality and away from consultative needs-driven service. Customers have always known FedEx Office (Kinko's) was not the low-price leader and instead have visited for the dominating service, but more and more that service has become quota-driven and less personalized.

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Teamwork, feeling involved as a team member

Cons

None that I can think of

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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