Nice benefits, HIGH expectations. - Anonymous employee FedEx Office Employee Review

2.0
Jul 10, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sweet 401k matches up to 5%, stock purchase plan means you can be a shareholder really easily, PTO and discounted shipping and printing.

Cons

STRICT about how you use those discounts. Increasingly stringent requirements scripting every customer interaction to the word with no permitted variation. Overall high expectations. Company claims to value quality-driven management which seeks solutions rather than place blame, but a culture of blame is alive and well. It's not that there is overt sexism as such but management is by and large a man's game as far as I can tell; there has been an exodus of qualified, strong-minded women from my district and overall frustration levels are high. Management's mentality seems to be 'the beatings will continue until morale improves'. Once you're past the level of Team Member and into management, you are faced with ballooning requirements that MUST be flawlessly executed and on time, but at the same time hamstrung by payroll.

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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