A lot can depend on management - Center Consultant FedEx Office Employee Review

3.0
Dec 23, 2012
Recommend
CEO approval
Business Outlook

Pros

A good place to learn how to be self-motivated, detail oriented, and for me a yes man. This position will teach you how to follow instructions. I learned about shipping procedures and how to interview a person to get the information you need. You will learn about printers and copiers.

Cons

At times you may work all alone in the store. It is easy to be taken advantage of by other team members. There is much to learn but sometimes no opportunity to learn it depending on the workflow. No real hold by the hand formal instruction on key areas of company success you are really expected to show a great amount of initiative in learning and maintaining knowledge about your responsibilities and duties. Bonuses come in the form of candy and small additions to the check depending upon how well you meet the sales goals. You will need to push more expensive items to the customers. Expect to be put in difficult situations where you will need to choose between customer satisfaction and management's. You might get less than 40 hours a week and the amount of hours is determined by the workflow so you can end up with some short pay during the slow season. Growth into higher positions is slow. You efforts to make things better and positive may not be welcomed with open arms. You can be held responsible for things that may not be directly your fault, it is a team environment so every one gets the same general discipline. It is possible to feel excluded from the inner circle of the store.

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5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Teamwork, feeling involved as a team member

Cons

None that I can think of

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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