Inconsistent direction - Anonymous employee FedEx Office Employee Review

1.0
Jan 7, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customers, some good field managers, benefits are good.

Cons

Poor internal systems (technology), poor upper management (inconsistent on focus of goals and OBJECTIVE measurements), lack of a consistent, fair playing field for both employees and field management. Poor training, etc. Values have dropped considerably over the past ten years. Now, its all about who you kiss up to and your greeting scores (subjective), not profit or consistent performance.

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Jul 13, 2026
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Pros

Teamwork, feeling involved as a team member

Cons

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4.0
Jul 1, 2026
Recommend
CEO approval
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Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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