Great place to work... temporarily. - Customer Service Coordinator FedEx Office Employee Review

4.0
Jun 22, 2008
Recommend
CEO approval
Business Outlook

Pros

For someone with a hs diploma looking for work the pay is good and experience isn't needed. You can always return if you need to leave for some reason. Moving up is always an option.

Cons

Not really any opportunities to move to corporate level if you obtain a college degree. At least not where I was. Even with a degree I wasn't given the opportunity to move up, at least not by the person that actually does the hiring. My manager often encouraged me to apply though.

Explore other reviews about FedEx Office

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

do not micro manage encourage making decisions on your own team work

Cons

work from home so you are secluded and it is hard to meet other teams to advance your career

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

Cons

The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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