Pros
Good people to work with. Floating holidays. Not a boring job by any means.
Cons
Depending on who the center manager is, women don't make as much as men; even if the women are doing the same amount of work as (or more than) the men. Micro management runs rampant, and is encouraged in this company. The only thing that matters is revenue. Wages are atrocious if you're not an LC or higher. But watch out...a new person just walking in off the street will be paid a higher hourly wage than someone who has been with the company for a few years. Work/life balance is mediocre at best. Days off are split to accommodate "the needs of the business." But managers, assistant managers, and LC's still get their two days off in a row. If you call in sick, be prepared to receive a guilt trip and doubts of your truthfulness regardless of how little you ever call in; but that could just be center specific.