People First? No WAY! - Senior Center Manager FedEx Office Employee Review

1.0
Jan 26, 2010
Recommend
CEO approval
Business Outlook

Pros

Centers throughout the country, so there's flexibility if you need to move. Team members are great.

Cons

If you really care, the job will kill you. At every moment you are ranked, rated, micromanaged, overtasked and grossly underpaid. No matter how well you are doing, you are always made to feel like you are a failure. The company purports People First, but does not live by that core value. There is a serious disconnect between senior leadership and the field. This serious shortfall, in getting the pulse of the people and taking the best from the people who know best, is running the company into the ground. They preach an open door policy, but don't practice it.

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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