Operations gets sucker punched on a monthly basis. - Center Manager FedEx Office Employee Review

2.0
Mar 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are OK. They aren't fantastic, not even as good as what FedEx Express gets, but they aren't terrible. I have learned a lot about technology, working with varying personalities, and creating something with little resources.

Cons

It took me 5 years to become a manager, I am underpaid compared to other managers who were hired in as managers. This is very standard. For some reason if you are promoted you can only be bumped up to the minimum of the salary grade, but hired in with experience else where opens up new doors. Stress is very high, we are treated as guinea pigs for the corporate office to test new ideas. I can't imagine having a family while also having this job. There is no work/life balance. I feel bad for my employees. They make retail wages, but have much more responsibility than a standard retail job. Career growth short unless you want to move to Dallas or Plano.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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