Good for someone but not for me - Center Manager FedEx Office Employee Review

2.0
Jun 23, 2014
Recommend
CEO approval
Business Outlook

Pros

-Good benefits package -Decent pay -Closed on Sundays -Great if you thrive on aggressive and deadline driven sales

Cons

-Bad onboarding process - no formal training, my staff had to teach me how to do my job! What kind of leadership is that? -Lack of support from DM for struggling stores (unless you include positive affirmations of "you can do it!") -Reality that the job takes at least 50 hours to be successful but OT will result in corrective counseling -Sales in the red for Sundays (yes they actually gave me sales goals to achieve for Sundays, even though the store was closed...talk about impossible to meet metrics there) -Impossible to please customers, unless you gave it to them for free -Extremely stressful job -- this is the most stressful store manager job I've ever had and I've been in the business for over 15 years

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5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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