Overworked, under-appreciated - Center Lead Consultant FedEx Office Employee Review

3.0
Aug 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Great for students because you can use the downtime to do schoolwork or read. Paid vacation hours.

Cons

The entire company is "black and white". Management is very weak and not informative at all. They will point you in a different direction when asking for help. When applying, the info packet stresses that FedEx prides itself on providing room for opportunity, but this is far from true. The way the compensation is set up, you are paid just enough to survive, but not little enough to leave (being that starting pay is 30% higher than minimum wage). Don't expect to move up into management in your store, they only accept transfers from other stores/states. Scheduling changes every week.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

See reviews by: Helpful|Rating|Date|All