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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      A Company trying to find it's way. - Manager FedEx Office Employee Review

      1.0
      Sep 6, 2008
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      A solid training organization has been built. . Great people in the field. Employees who are dedicated and passionate. Amazing focus on Customer Service. Very smart and talented field employees. New marketing programs, tools and resources now being offered.

      Cons

      Promotions based more on who you know and the good old boys network. Play golf with the right people and your going to move up fast. Senior Leadership is out of touch with the field. Mission statement says People First but in reality they are just words on a website. Lack of diversity a real concern and turnover rates on the rise again.

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      5.0
      Jun 9, 2026
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Locations support each other. Easy to collaborate with fellow managers. Free educational courses

      Cons

      Corporate means you have to play the game

      4.0
      Jun 13, 2026
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have a Strong staff and great customers -for the most part. Don't see my boss but 1-2 month.

      Cons

      The corp fluff to accomplish something. Setting all these goals and targets then forget about 90% until it's time to do the yearly "anonymous" survey. Then you see which stores had how many surveys done. 🙄 Keep it short and sweet it would be more effective. Have outstanding customer service but don't do anything personal in your store to recognize your customers. Be different but don't show it 😂 Working for Amazon now with no more pay. It benefits the store not us in our paychecks. At times unrealistic expectations with a high volume store and a staff of 4-5.

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