Could Be Better - Assistant Manager FedEx Office Employee Review

3.0
Sep 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Good coworkers and decent ~ good benefits.

Cons

Overworked (work-life balance is godawful), and underpaid for the amount of work that goes into this job, especially as a flagship store. Constant customer foot traffic means constant interruptions from getting print orders done on time. Hiring externally (for leadership positions) from backgrounds unrelated to this field is never a good idea. Raises are at most 18 ~ 22 cents a year. Middle management can be frustrating and useless from time to time. Apart from the drivers, we are the face of FedEx as a whole, and aren't compensated nearly enough for what we have to put up with.

Explore other reviews about FedEx Office

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Cons

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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