I have to change something so people know I'm the boss! - Anonymous employee FedEx Office Employee Review

1.0
Mar 17, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay for retail and that is pretty much the only thing I can say for it.

Cons

High-stress environment Constant turnover resulting in there always being way too few employees Every time there is a new director of something or other they make sweeping changes "to improve sales" and often end up doing something the guy three cycles ago did. Obsessive focus on metrics with little to no relationship with reality "Upsell on every order!" Expect every employee to fill 3 different roles and pay them for 1 Will work you until your body is worn out because "it looks unprofessional" to sit down

Explore other reviews about FedEx Office

5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good company to work for, good benefits

Cons

its customer service. you will always have your jerks that will win.

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Cons

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

See reviews by: Helpful|Rating|Date|All