Growing pains are part of every company I've worked for over the past 10 years, this can be especially true of tech companies since their industries, products, and workforce can be particularly green.
This company's challenges are no different but because they focus on honest discussions of the problems and collaborate on solutions they are able to tackle them decisively and dedicate to progress over time.
Scaling up a team can be very difficult and identifying, coaching, and elevating new leaders can be a struggle.
Thankfully, the company's focus on mentorship and creating a learning environment are core tenets of the culture, with that focus they are able to avoid a lot of the pitfalls of simply promoting someone and leaving them to fend for themselves.
Cons:
- Timing when to scale can be difficult and in the past, they have found they scaled too late. Over the past year, this has improved greatly, and must be noted is a complication of their success as a company.
- Organizational shifts may make career trajectories unclear, there is a lot of switching of positions within the company, which is great because of the freedom it provides people to pick a path more suited to them. However, it can still be unclear at times what a person's end goal could be within the organization. Again this is a complication of scaling up, and many people find their niche eventually as the company scales up and expand their departments
