Growing too fast for their own good - Anonymous employee Feedonomics Employee Review

We appreciate your input. You are right, we are growing at a very fast rate - an exciting problem to have! This also happens to be the busiest time of the year for us. Regardless, our focus as a company, and the directive of the People Empowerment department, is to maintain a human-first approach to everything we do. Our only goal for this year was to weather the challenges of COVID, while keeping all of our team members. To focus on people at the same time, Shawn has met one on one with every single team member in the Company. Not an easy task when we have close to 250 people - but we’re doing our best! We were glad to see that the Annual Pulse Survey reflected a high satisfaction rate among our Feedos. We do agree with you that our obsessive focus on “client happiness” is paramount and the reason why we are growing and being able to provide better compensation and benefits. Without our clients and the phenomenal reputation we work for every day, we would not be here. Hiring will also continue to be a part of our strategy - we have hired over 45 team members since June. That will persist as long as our client base continues, with each new hire coming in with the understanding that while we are here to support our clients, we also need to look out for each other and Keep a Blue Head. As we increase our family even more, we will look to improve upon the package of benefits we have already implemented. We actually did implement a 401k match for 2020, and we hope to be able improve on it every year. However, we will never lose sight of a human-first mentality, which is at the heart of our Legacy Principles. That is our commitment.