Old Tech & Heavy Lifting Required - Counter Sales Representative Ferguson Employee Review

3.0
Sep 10, 2022
Recommend
CEO approval
Business Outlook

Pros

One month off for the birth of a child. Company match 401k. Discretionary bonuses awarded to top performers. Opportunities for advancement and/or transfer after forst full year.

Cons

Boys club. Old technology. Culture at branch level can be toxic. Hire temp employees for labor positions resulting in high turnover. Counter sales has to do a lot of the heavy lifting and is asked to perform all functions of operations without compensation. Very little support from upper management. Customers are difficult - serving pipe fitters and hole diggers, many are confrontational, overbearing, and lack understanding of supply chain.

Explore other reviews about Ferguson

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Cons

Lower pay than normal for the work

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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