decent for a corporate job - Anonymous employee Ferguson Employee Review

4.0
Oct 18, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No vacation shaming, no problem taking a few hours off here &there for misc things.

Cons

Using 18 different softwares to log the same information just in different systems. Bosses don't know how much you actually do in a day. Training is extremely long yet unproductive. You can't use your personal time, that's only for family emergencies. You have to use your vacation time. You are expected to go on &off que at exactly the right times. They grade your calls. You get perk points for your on que time being met, no missed calls, and logging every call. But you can't get any overtime without prior approval which you can't get so you better not get a call too close to being off or your in trouble one way or another. I had a system I couldn't use &even though I was meeting all my other goals since I couldn't log calls in that particular system for over a year I didn't get any accommodation or leeway and never got the perks for meeting all the goals, even though it was an I.T. issue and not my fault.

Explore other reviews about Ferguson

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Cons

Lower pay than normal for the work

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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