Newer Structure (2019-) is Not Good - Credit Specialist Ferguson Employee Review

1.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

They were great to work for when management was localized to locations/regions. Credit works closely with sales, so having a branch of sales and warehouse people you could develop relationships with was great and is integral to that job. Unfortunately, they changed that completely in 2019.

Cons

They moved to remote work with a few credit managers over way too many employees at once (50-100) PRIOR to Covid. At first, we were all excited to work from home, but that was very short lived. They changed the structure multiple times and moved you based on the difficulty of work you were able to do. They did not increase your salary with the moves though. So, if you were in the highest tier difficulty, which I was, you made the same as the easiest tier while doing a vastly different level of work. You didn’t get to interview with your manager; they placed you under them and changed it frequently, so you could have a good or bad one, then a different one a couple weeks later. My final one was really, really, really bad. The process was unfair and they treat you like you’re disposable. Major HR issues with some of the managers in this setup.

Explore other reviews about Ferguson

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Cons

Lower pay than normal for the work

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

None, I would say remote work but it’s very toxic.

Cons

Poor leadership (manager and director), poor communication, poor training, unrealistic m expectations, micromanagement, no SOPs, lack of structure, FLSA violations, no upfront disclosure of what role is, stingy management. People outside of HR are great. In HR? They’re happy to lay people off and talk about it so casually during meetings. Think “it’s our yearly layoffs” and joking about catching people “slipping”. No opportunities for growth despite saying there was during interviews. Interview and reality are worlds apart. No diversity. Severe control issues. No new people have been hired in over 3 years yet multiple people have left so people are burnout. One person handles all of one process alone and management thinks that’s ok. For reference the same process takes 10-11 associates in the same sized org. I can go on. Stay away!!!

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