Best people are left behind - Customer Service Representative/Teller Fifth Third Employee Review

3.0
Apr 4, 2012
Recommend
CEO approval
Business Outlook

Pros

co-workers, customers and health benefits. Retirement plan and matching benefits are really good. stock purchase plan is nice. multiple locations so transferring is easier.

Cons

Job advancement opportunities were a joke. Lifers are more likely to be left in the same job to train the new people coming in the company. There is not a clear career path for people who work hard and want to move up in the company. Changes in upper management made advancement even harder.

Explore other reviews about Fifth Third

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team environment, perfect entry level career for anyone in college pursuing a role in finance.

Cons

Fifth Third Bank has been undergoing significant changes on its staffing as some regions currently have seen a lot of upward momentum in promotions and hiring for internal roles. Expect there to be a brief period of short staffing, depending on the branch you are hired for.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

Cons

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..

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