Looking forward to the future with the company. - Customer Service Professional Fifth Third Employee Review

5.0
May 8, 2012
Recommend
CEO approval
Business Outlook

Pros

It is a difficult job, but everyone there is so encouraging and they realize that everyone works at a different pace. As long as you put in the effort, then they recognize that. I have not worked here long, but it seems very clear that they want you to move up in the company and there are a lot of advancement opportunities.

Cons

So far the only down side was the training. It was great training, but it was a whole lot of info packs into only 9 days. I felt like my brain hurt when I left work. So there is a lot of on the job learning because they could never teach you everything in a classroom that you would need to know for this job.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Cons

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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