Can't tell people the Truth, because it's considered rude to tell customers they are wrong!! - Lead Customer Service Representative Fifth Third Employee Review

Good Management and good culture

Underpay, and personal banker I are always hating on PBII

The training is very thorough and extensive. They take security seriously. You are supported when you’re a new hire. There are ways to be involved and feel included in the company. Information is readily available to help you.

It is a job that can lead to a lot of stress. It can be very fast paced. There are a lot of policies, procedures and information to remember. Should have proficient computer skills to be successful with this position..