Banking made 166.67% unreasonable and understaffed. - Personal Banker Fifth Third Employee Review

1.0
Feb 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Excellent wellness benefits and you can buy additional vacation time. Cheap life insurance rates for employees. Benefits are good but not health insurance.

Cons

Poor management, understaffed, not customer service focused, unreasonable goals, and multi roles for no extra pay. Managers push all work on bankers/tellers and sit in there office. Their mission is the complete opposite from what I live working at 5/3.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Cons

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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