Great strating pay but unrealistic sales requirements - Customer Service Representative Fifth Third Employee Review

3.0
Jan 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Pay, great co-workers and customers

Cons

Sales quotas were too high, they force you to hound customers to open new accounts. If a person has a negative balance in their checking account, do I really need to harass them to open a savings account??????

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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