Not a bad place to start - Customer Service Representative Fifth Third Employee Review

3.0
Aug 1, 2009
Recommend
CEO approval
Business Outlook

Pros

Fifth Third offers plenty of resources and the potential to move up or around the company. They offer great benefits and wonderful opportunities.

Cons

Fifth Third does not pay very well. I left a different financial institution as a part-time teller making almost $12 an hour. I am a full time "teller" (really a CSR) making a little over ten and I have been working there for over 2 years. Their raises are lousy. Fifth Third also pushes you to sell products a lot, making coming to work and doing your job uncomfortable at times-especially in this economy.

Explore other reviews about Fifth Third

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and benefits

Cons

Working with the general public

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Cons

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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