Good immediate staff, otherwise a wash - Personal Banker I Fifth Third Employee Review

2.0
Jan 14, 2021
Recommend
CEO approval
Business Outlook

Pros

-loved my coworkers, formed partnerships I'll have for the rest of my career -some of the customers really value what you do and you impact people's finances directly

Cons

-Unrealistic goals. Upper management really makes it feel like you are never doing enough and that you are underperforming despite working hard day in and day out -Bank mart employees work evenings and weekends with no extra compensation or benefits and are held to the same performance goals of traditional banks -Overall, disconnect between branch employees and upper management. The things that most branch employees would tell you is important upper management wouldn't agree on. It creates a constant discourse and a feeling that you're not appreciated for the work you do -Micro managing. As a large company I should've expected this more but they really try to tell you exactly how to do everything with little room for innovation or creativity

Explore other reviews about Fifth Third

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and benefits

Cons

Working with the general public

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment. Management can be good depending on your branch. Can make lots of close friends.

Cons

Very sales-focused. Does not matter if customer does not qualify for credit cards, loan, etc., you have to put the application in to meet quota. And the occasional rude customer.

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