OK Company ... Bad Culture - Customer Service Representative/Teller Fifth Third Employee Review

Terrible culture for women, most senior management are men with 'the good ol' boys' mentality. At the short time I was there, they got rid of the Customer Service Manager position, which was >80% women who had hit a (short) glass ceiling within the company. This move lost them a lot of organizational knowledge, leading to diminishing customer service. Policy changes are not communicated well with the employees. The branch I was employed at was in a high-crime area, and 5/3 provided little security, leading to altercations with outraged customers.