Average Bank - Customer Service Representative Fifth Third Employee Review

3.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are available after just 30 days.

Cons

The computer based training, transaction processing systems, and mobile banking systems were difficult to navigate and were not user friendly. The entire training process which focused on customer experience is a white wash. This bank portrays itself to be an institution focused in customers, but the same scheme plays out: sell, sell, sell.

Explore other reviews about Fifth Third

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Management and good culture

Cons

Underpay, and personal banker I are always hating on PBII

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Really depends on your boss. Will push numbers down your throat and make you achieve goals but you don’t get commission for the goals. Decent base pay but not a great bonus system like they say it is

Cons

Really depends on your boss. Will push numbers down your throat and make you achieve goals but you don’t get commission for the goals. Decent base pay but not a great bonus system like they say it

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