Lead Customer Service Rep - Anonymous Fifth Third Employee Review

Users say... "The benefits are good and finding internal promotions is easy to a point (see below)." "The pay is good and overtime" "Worked with some great people..... trained well unlike other banking institutions I have worked with." "Having a regular schedule and work life balance was good" "the culture and work atmospere was great" 

Users say... "Poor management and district management." "Managers determine if you're good or not based on how they feel about people themselves" "poor leadership, lack of direction for professional development" "No bonus" "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers."