Pros
Benefits are great, pay starts at $20 with small bonuses each quarter. The managers I have dealt with have been kind and genuinely want to help you grow within the retail banking department. I found that the team as a whole is very collaborative. Extensive training for the role.
Cons
Outbound sales calls, each banker is expected to make at least 15 outbound sales calls a day. This is in addition to having to manage time between teller line and at your desk helping customers with more complex issues (or sales). This is essentially two different jobs rolled into one so it’s easy to get overwhelmed. Management can be very secretive with changes and not let employees know about being moved to new locations until a few days before they start. Hard to move out of retail sales into other departments.