Good/Bad - Customer Service Representative (CSR) Fifth Third Employee Review

3.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Only working banking hours and holiday

Cons

Hard to use PTO, boast about community but doesn't give branches ability to help community,

Explore other reviews about Fifth Third

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Many of opportunities to promote

Cons

Learning sales can be difficult

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, reliable, friendly team but that’s branch specific

Cons

FIX YOUR STAFFING ISSUES!!! You all emphasize work life balance but have us working 6 days a week. If you don’t live in OH, your career opportunities are practically nonexistent. Also- close at 5 on Fridays like a normal bank.

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