Challenging but Very Rewarding - Anonymous employee Files.com Employee Review

5.0
Sep 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been at Action Verb long enough to have more perspective than most, and I have to say it is an amazing place to work. The expectations are high--if you aren't great at what you do, look elsewhere--but the team is really talented and the culture is focused on doing things right. Security is _actually taken seriously_. I literally tell people I have the best job ever. My work is challenging and interesting. The hours are flexible and reasonable--no one is expected to be killing themselves. Compensation is good-to-generous. The company is profitable and growing, and the products and systems are generally well-designed and state-of-the-art. Our video meetings are interesting and effective, never a waste of time--the opposite of what you're probably used to. Quarterly in-person meetups are fun and upscale, and have taken me to several cities I'd never been to otherwise.

Cons

Fully-remote work is hard for some. Even with video meetings, its harder to get to know the people you work with. Coordinating projects across multiple people's timezones/schedules can also be challenging. I was around for the situations other reviews have mentioned. In every case they were not handled well by the CEO in my opinion, but changes have been made, and the language of those reviews definitely does not describe my experience of Action Verb.

Explore other reviews about Files.com

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool technology and great benefits

Cons

Disorganized and chaotic at times

2.0
May 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the biggest advantages of working here is the company’s commitment to maintaining and continuously improving its platform. The engineering team is highly responsive, consistently enhancing functionality, introducing new features, and resolving issues quickly to ensure a smooth experience for both employees and customers. The company also offers comprehensive benefits and decent PTO.

Cons

The biggest challenge I experienced was a lack of effective management and leadership support. Managers often appeared to have little authority to advocate for their teams or influence decisions that directly affected employees. It was common to hear that concerns were understood and even agreed with, but that nothing could be done because decisions had already been made at higher levels. Over time, this created an environment where employees felt unsupported and disconnected from the decision-making process. Leadership communication and organizational priorities often seemed to be driven by the preferences and mood of a single influential individual, whose presence extended across nearly every required communication channel. This made the work environment feel unpredictable and contributed to low morale. Ultimately, I chose to leave because I felt I lacked the guidance, advocacy, and leadership support needed to be successful and continue growing within the organization.

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