A perfect example of what NOT to do as a CEO - Anonymous employee Files.com Employee Review

1.0
Mar 30, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote company Decent pay Okay benefits Some over qualified people work here

Cons

All of the negative reviews here are 1000% percent true. The CEO of this company is a pathetic little man who has zero talent in being a CEO, zero communication skills, and zero technical skills. He is the worst person I have ever encountered and the biggest negative impact of this company. He single handedly ruins the entire culture here by exemplifying narcissistic, belittling, ignorant, rude, manner-lacking behavior, and has zero redeeming or likable qualities as a person. This guy is a toxic cesspool. AVOID THIS COMPANY AND CEO. If I had an investor who was putting my money into this company I'd fire them immediately for even thinking working with this guy was a good idea. This company has an outdated product, an incompetent CEO and a toxic culture. I wanted to like working here but it became an anxiety ridden experience. It's not worth your time or consideration to be here. The product that files.com sells is the worst version of this product on the market and there are tons of better competing products. OH, and not a single woman works here.

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5.0
Jun 4, 2026
Recommend
CEO approval
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Pros

Cool technology and great benefits

Cons

Disorganized and chaotic at times

2.0
May 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

One of the biggest advantages of working here is the company’s commitment to maintaining and continuously improving its platform. The engineering team is highly responsive, consistently enhancing functionality, introducing new features, and resolving issues quickly to ensure a smooth experience for both employees and customers. The company also offers comprehensive benefits and decent PTO.

Cons

The biggest challenge I experienced was a lack of effective management and leadership support. Managers often appeared to have little authority to advocate for their teams or influence decisions that directly affected employees. It was common to hear that concerns were understood and even agreed with, but that nothing could be done because decisions had already been made at higher levels. Over time, this created an environment where employees felt unsupported and disconnected from the decision-making process. Leadership communication and organizational priorities often seemed to be driven by the preferences and mood of a single influential individual, whose presence extended across nearly every required communication channel. This made the work environment feel unpredictable and contributed to low morale. Ultimately, I chose to leave because I felt I lacked the guidance, advocacy, and leadership support needed to be successful and continue growing within the organization.

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