Gaslighting, Declining Morale, Bad Systems - Account Manager Filevine Employee Review

1.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

I am surrounded by talented, motivated, and kind individuals here at Filevine.

Cons

Definition of Gaslight: Manipulate (someone) using psychological methods into questioning their own sanity or powers of reasoning. In my time here at Filevine I have seen more gaslighting than anywhere else on earth. Here's one exaple. - Commissions have been wrong every month of 2024 - Every month we approach the finance team and leadership and are made to feel like WE are out of line for simply asking for the $ we are owed. In addition Filevine has: -Lack of systems -Lack of organized, cohesive leadership -Micromanagement on the RISE - I started here with the ability to work Tues & Thurs from home - that later changed to just Tuesdays and is now Mon-Fri 8-5 no exceptions. I've seen coworkers watching their children's sports games on Facebook live because they couldn't leave early to go see them. Even if they arrived to work early to make up for the lost time. Leadership told the team to not use the company Pool table, save during lunch hours. All-in-all, I have learned so much at my time here in Filevine. Legal Tech is an exciting industry and Filevine has created wonderful products to serve the community. That being said, I have turned to Glassdoor, to help those on my team. I want them to have a better future, and since feedback within the company is blatantly ignored, this is the best shot we have of having our voices heard. The Account Management team had 2 record-breaking back to back years - and as a result, the team is now being completely disbanded and everyone is being brought to new teams. I wish my wonderful coworkers the very best of luck, but I know this isn't a place I can be long term. And for the reason(s), I'M OUT!

Explore other reviews about Filevine

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Full remote, "people first" AI adoption, and cutting edge technology. One of the best technilogy orgs I have been a part of. Very innovation friendly- new ideas are welcomed! Generous time off and flexible working environment.

Cons

No bonuses, but the higher base pay makes up for it. There are growing pains where some people get overloaded, but management addresses those areas quickly.

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is pretty good and I like the swag/merch

Cons

The BDR department has taken a downward spiral since I started at Filevine. The VP makes inappropriate comments and acts like he is better than everyone else. The director noticeably plays favorites, gives events to the same people even if we earn our spot and we often wonder what he does all day. The rest of the managers do the best they can working under those 2. The only manager who helped their team get to quota was recently kicked out, leaving a gap in the department and leaving the other managers to pick up the slack. Everyone is burned out and management doesnt seem to care, they just keep micromanaging and shoving higher and higher numbers down our throats we are never going to hit. We get punished if we ask for time off and don't bother calling in sick or you will have to show proof. If we dont do it their way then you will never get promoted and Im proof of that. There is ZERO flexibility even if you have appointments or outside things happening. It feels like a prison at times. Do yourself a favor and look for another way to get into Sales. I was told how great it was to work at Filevine and I have not seen that yet. No wonder everyone quits.

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