3 Big Mistakes - Customer Service Specialist Finastra Employee Review

3.0
Jan 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Great PTO, good loyal people.

Cons

1. Replacing Cavion with Malauzai 2. Replacing U.S. long time employees with irreplaceable knowledge with no knowledge offshore employees. 3. Replacing Ultradata with Phoenix for Credit Union core. One of the things that made Finastra unique is Ultradata, core built specially for Credit Unions.

Explore other reviews about Finastra

5.0
Nov 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing management and leadership at the company

Cons

No community building or anything

4.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Teams work together Encouraging managers Autonomy Great benefits Unlimited PTO is real Customers can be fun to work with

Cons

Constant process changes Requires adaptability Commission plan frequently changes Travel budgets frequently change Super fast paced High account base and no CSMs

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