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Firestone Complete Auto Care

Engaged Employer

Worst company I ever worked for. - Store Manager Firestone Complete Auto Care Employee Review

1.0
May 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay can be ok once they finish trying to low ball you.

Cons

Upper management is terrible. There is no real structure. No real support. They constantly set you up to fail and then blame you for the failure. They don't care at all about what the store needs as long as your overcharging customers and making them money. Completely incompetent. Keep you understaffed to save money. It's only a matter of time till the company goes under. Remember Montgomery wards? Sears? Firestone will be next.

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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