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Firestone Complete Auto Care

Engaged Employer

Revolving door - Retail Sales Associate Firestone Complete Auto Care Employee Review

1.0
Jan 22, 2018
Recommend
CEO approval
Business Outlook

Pros

There were no pro for working for this company at the local level. I cannot write any pros because there is none

Cons

Supervisors that do not coach and inspire, overbearing and micro manager hang over every thing you do and say. Write up every month for not performing but no coaching to get better. Even on the last month with I did over my quota I was still let go. Training in double bed rooms with complete strangers. No room for advancement. Horrible place to go to work every day. Newburgh store is slow and they will fire you if it gets slow

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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