employer cover photo
employer logo
employer logo

Firestone Complete Auto Care

Engaged Employer

Worst company to work for! - Senior Tech Firestone Complete Auto Care Employee Review

1.0
Apr 12, 2018
Recommend
CEO approval
Business Outlook

Pros

-ASE Certification -I heard the health insurance is great -Discounts with other companies -Paying the company to work on your own car(sarcasm) -The opportunity to work 12 hours a day(sarcasm)

Cons

-Was not properly compensated for training!(travel times and meals as promised) -You need to threaten to quit to get a raise(this was not me but another employee) -Online training can be cumbersome being Flat-rate -Vehicle Scheduling(ive never sat around so many hours a day waiting for a car to work on in my career) -Managements solution to low flat rate hours booked = 12 hours a day 5 days a week. Im still booking the same hours by the way, im still waiting for cars to arrive so i can make some flat rate time :) -Firestone has taught me flat rate is very stressful and good luck to all of you doing a Mini cooper S oil change @ .3 labor hours :)

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

See reviews by: Helpful|Rating|Date|All