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Firestone Complete Auto Care

Engaged Employer

Find a different job that will let you sleep - Manager of Tire Sales Firestone Complete Auto Care Employee Review

1.0
May 22, 2018
Recommend
CEO approval
Business Outlook

Pros

I loved my immediate co-workers Generally get 8 hours of overtime

Cons

Stress from Upper management over sales (I guess force customers to come in) Constant pay raise promises that never come true Dangle a bonus in front of you that is not that good of a bonus Have to get customers to overpay for services when the dealer is often cheaper Parts that they sell are triple of what you can buy at the parts store

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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