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Firestone Complete Auto Care

Engaged Employer

Workers are slaves & entry level techs lied to about their job posistion - General Service Technician Firestone Complete Auto Care Employee Review

2.0
Dec 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Pros? lol GOOD JOKE. Only good thing about working their is having a job

Cons

-I came from Sears...well sad to say but Sears is a way better company to work for!!! -Workers are truly not treated right & the pay is very unfair. Those techs work their asses off for nothing. - Managers always ask for favors but techs dont get paid for them. -Their flag hour pay is a slap to the face. - If they tell you youre going to be promoted it will take a year till you actually get that position. -ANY ENTRY LEVEL TECH THEY HIRE THEY SAY YOU WILL BE DOING MAINTENANCE!!! PREPARE TO PUT AWAY 300 TIRES A WEEK, SWEEP THE SHOP AND DRIVE CUSTOMERS AROUND.

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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