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Firestone Complete Auto Care

Engaged Employer

Minimum wage disguised as a "career", lies from mangement, long hours, anxiety and depression. - ASE Certified Automotive Technician Firestone Complete Auto Care Employee Review

1.0
Dec 30, 2012
Recommend
CEO approval
Business Outlook

Pros

There are no pros but I'm going to keep typing to satisfy the 20 word minimum requirment. I repeat there are no pros.

Cons

Lies from management during the interview process. Specifically, they claim all their techs make good money and flag lots of hours. They will try to sucker you in with a high base rate. What they don't tell you is their labor times are literally the lowest in the industry, so the base rate is meaningless. Be prepared for long hours, no lunch breaks, and earning minimum wage. Dishonesty is a requirement to work for the company. Your pay and even your job itself is dependent on how badly you can gouge and exploit customers. Relentless use of corporate propoganda and brainwashing.

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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