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Firestone Complete Auto Care

Engaged Employer

Glass ceiling for LGBT employees - ASE Certified Automotive Technician Firestone Complete Auto Care Employee Review

2.0
Mar 20, 2013
Recommend
CEO approval
Business Outlook

Pros

The company puts on a cohesive effort in its marketing . They pay for ase testing sometimes. The coworkers In The shop are great to work with

Cons

If you are found out to be a gay employee they will attempt to starve you of good paying work and spread rumors about you. I have 6 ase certifications and have been stuck to oil change duty for 6mnths. If you know anything about the industry it's nearly impossible to make a living on oil changes. It was a good place to work until a coworker saw me at a gay bar and told management about it.

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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