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Firestone Complete Auto Care

Engaged Employer

Not a premier place to work. Just bad to work for. - Store Manager Firestone Complete Auto Care Employee Review

1.0
Dec 6, 2014
Recommend
CEO approval
Business Outlook

Pros

You get great training. Great product line. They are a very large worldwide company with ample opportunity... Because they have a high turnover rate... Because they don't treat their employees well unless you are in the corporate office then you have it made.

Cons

Trying to be a premier place to work and actually being a premier place to work are 2 very different things. Figure that out please. You are bleeding employees cause you over work your managers and underpay your technicians. Change with the times please. Techs get paid hourly at most places now not company's flat rate. I say company's because Mitchell is who they say they go by but if you look up Mitchell and then you look up Firestone's you will get different times. No work life balance

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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