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Firestone Complete Auto Care

Engaged Employer

I love this company but it is not the same company it used to be. - Store Manager Firestone Complete Auto Care Employee Review

2.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent training, good benefits, good fall back company.

Cons

Since restructuring there is not a cohesive team. We always brought up our own. Now that they hire people from the outside in higher positions it has become just another corporate giant.

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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