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Firestone Complete Auto Care

Engaged Employer

Don't expect to reach a comfortable lifestyle - Master ASE Auto Technician Firestone Complete Auto Care Employee Review

2.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

I worked with some very talented and hard working people. I can't say that the company had anything to do with that but I enjoyed working with them.

Cons

Where do I start? I don't have the time to give this question an honest and complete answer. Let's just say their system is designed to hog tie the employees into working themselves to death just to meet a full time week. The flat rate pay system in my opinion is designed wholly to set up employees to lose and the company to win. It encourages questionable suggested repairs by inspections. The ratios of company earnings vs employee earnings per job is disgusting. These mechanics work themselves raw and a typical situation would be the mechanic getting $30 - $40 for a $2000 job. I've been in this business s long time so I understand overhead and inventory costs etc. These are highly technical positions these days. Cars are more complex every day and they are only going to get more-so. There is no excuse for paying these hard working and talented people a starting wage commensurate to a worker at McDonald's i think you all get the point.

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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