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Firestone Complete Auto Care

Engaged Employer

the worst place to work for - Auto Technician Firestone Complete Auto Care Employee Review

1.0
Jan 22, 2011
Recommend
CEO approval
Business Outlook

Pros

They have good pay structure, lots of free training, and a good online support for diagnostics. They also don't care if you work over 40 hours a week if your not hourly.

Cons

The company is run very poorly. In shop support is little to none on getting new equipment or scan tools. little time with family due to over working employees who are flat rate 45 to 55 hrs a week.

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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