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Firestone Complete Auto Care

Engaged Employer

Low pay - ASE Certified Automotive Technician Firestone Complete Auto Care Employee Review

1.0
Apr 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Excellant health, dental and vision insurance.

Cons

Plain and simple, every flat rate tech at every Firestone everywhere is underpaid. Simple coporate greed. They will hire anyone, regardless of qualifications, to work on vehicles, as long as they will work on flat rate, and as cheap as possilbe. Right now they have some decent techs working for them, because the economy is in bad shape and opportunities are limited, but when things turn around, the exodus will begin, and Firestone will once again be offering $3K sign-on bonuses, and will still be staffed by people who have no business working on a car. They are a stain on the auto repair industry. I have been there over a year, and with a little luck, will be gone before this year is over. I'm sick and tired of 50+ hour weeks for a flat rate I was making 15 years ago.

Explore other reviews about Firestone Complete Auto Care

5.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great job lots of opportunities.

Cons

Cannabis long work days but if you want to make money and work hard this is the place.

3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place for qualified techs who enjoy the hands-on nature of the work. And Jason was a good manager.

Cons

There is a significant disconnect between the front office and the shop floor. Service advisors are often "sales-oriented" rather than "service-oriented," which creates unnecessary friction. Management seems to prioritize sales figures over smooth operations, often resulting in "shop favorites" who get the best work while others struggle with pay consistency and high stress. I have seen many highly qualified individuals—people who truly understand how to run the back of the house—get passed over for leadership roles simply because they aren't "salespeople." A shop doesn't need a salesperson to manage the floor; it needs someone who knows how to move jobs along and support the technicians.

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