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      First Cash

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      First Cash reviews

      So/So - Customer Service Representative First Cash Employee Review

      3.0
      Oct 20, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Discounts on certain merchandise. Matching 401K. A manager that worked with my schedule.

      Cons

      Corporate structuring meant unrealistic goals for high ticket items like jewelry. Wage growth was incredibly poor and not based on performance. One year saw 1.00 the manager was allowed to split among 6 employees. I got a .13 cent raise that year. Health coverage was weak.

      Explore other reviews about First Cash

      5.0
      Jan 5, 2026
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best Store to work for great environment, We have a great team

      Cons

      Slow to Promote Employees for sure

      4.0
      May 7, 2026
      Pawnbroker
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun and varying work day, lots of down time, generous breaks, discounts.

      Cons

      district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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