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      First Cash

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      First Cash reviews

      worst pawn chain - Store Manager First Cash Employee Review

      1.0
      Oct 12, 2017
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      None at all. Nothing. Nada

      Cons

      They slashed benefits. They reduced 401k contributions. They increased working hours. The downgraded the software we used at work. The changed their vacation policy. They changed their policies regarding returns and layaway and made it harder for use to help the customers. There is NO such thing as work life balance. I was a store manager for 3 years.

      Explore other reviews about First Cash

      5.0
      Jan 5, 2026
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best Store to work for great environment, We have a great team

      Cons

      Slow to Promote Employees for sure

      4.0
      May 7, 2026
      Pawnbroker
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun and varying work day, lots of down time, generous breaks, discounts.

      Cons

      district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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