They could be great but choose mediocrity - Associate First Cash Employee Review

1.0
Jan 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Never a dull moment! The pawn industry is so diverse and interesting.

Cons

The company spends large amounts of time, money and effort to promote their core values but it's all talk. True families do not see each other as expendable or as threats. Fear and gossip are the norm and at this point, no one is safe. Even tenure, loyalty and great performance will not save you from the ax with this company. It's every man for himself and getting worse every day. The company is about the shareholder only. Customers, employees and true revenue no longer hold any relevance or value.

Explore other reviews about First Cash

5.0
Jan 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Store to work for great environment, We have a great team

Cons

Slow to Promote Employees for sure

4.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

fun and varying work day, lots of down time, generous breaks, discounts.

Cons

district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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