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      First Cash

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      First Cash reviews

      Getting a raise is an act of congress… - Customer Service Representative First Cash Employee Review

      3.0
      Aug 4, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The position did allow a lot of space for individual freedom.

      Cons

      Repeatedly told “not to discuss compensation” with other employees. Huge red flag. Looked up pay for similar positions and found out we were being severely underpaid. Asked for a raise, and they finally caved by bumping me up a whole 12 cents an hour…

      Explore other reviews about First Cash

      5.0
      Jan 5, 2026
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best Store to work for great environment, We have a great team

      Cons

      Slow to Promote Employees for sure

      4.0
      May 7, 2026
      Pawnbroker
      Recommend
      CEO approval
      Business Outlook

      Pros

      fun and varying work day, lots of down time, generous breaks, discounts.

      Cons

      district and regional leadership often some of the worst people depending on your district, lots of incompetent coworkers and managers.

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